Shipping & Payment Information
Proudly printed and shipped locally from Ontario, Canada
Every item at Spruce Print is produced to order using high-speed Bambu Lab P2S 3D printers, thoroughly inspected, and packaged securely to ensure it arrives at your doorstep in pristine condition.
1. Production & Dispatch Timelines
- Standard Catalog Prints: Dispatched within 1 to 2 business days.
- Custom / Personalized Prints: Dispatched within 2 to 4 business days following digital proof approval.
2. Shipping Across Ontario & Canada
We partner with Canada Post, UPS, and reliable regional couriers to offer trackable, prompt delivery:
- Ontario Standard (Canada Post Expedited): 2–4 business days.
- Rest of Canada: 3–7 business days depending on province.
- Local Pickup: Available upon request for select Ontario locations.
All orders receive an automated email confirmation with a tracking number the moment your parcel leaves our studio.
3. Accepted Secure Payment Methods
Our online checkout supports encrypted, PCI-DSS Level 1 compliant payments in Canadian Dollars (CAD):
- Major Credit / Debit Cards: Visa, MasterCard, American Express.
- Digital Wallets: Apple Pay, Google Pay for instant 1-touch mobile checkout.
- Interac e-Transfer: Available upon request for custom corporate B2B orders.
4. Taxes
As an Ontario-based business, sales tax is charged according to delivery destination: 13% HST for Ontario deliveries, and applicable GST/HST rates for other Canadian provinces and territories.